At BizAI.me, we strive to provide high-quality AI services and solutions to meet your business needs. However, if you are not satisfied with our services, we offer a refund policy as outlined below.
Credit Purchases
BizAI.me operates on a credit-based system, where you must purchase credits to access and use our AI services and resources. Credit purchases are non-refundable and non-transferable.
Resource Usage
Once you have purchased credits, you can use those credits to access and utilize our AI services and resources, such as content creation, data analysis, process automation, and more. The credits will be deducted based on your actual usage and consumption of these resources.
Refund Eligibility
If you are not satisfied with the performance or output of our AI services, you may be eligible for a refund for the unused portion of your credits, subject to the following conditions:
1. Refund requests must be submitted within 7 days of credit purchase.
2. Refunds will only be granted for unused credits. Credits that have already been consumed for resource usage are non-refundable.
3. Refund requests will be reviewed on a case-by-case basis, and the decision to grant a refund is at the sole discretion of BizAI.me.
Refund Process
To request a refund, please contact our support team at [support@bizai.me] with the following information:
1. Your account details
2. The date and amount of your credit purchase
3. A detailed explanation of your reason for requesting a refund
Our support team will review your request and respond within 5 business days. If your refund request is approved, the unused credits will be refunded to the original payment method used for the purchase.
Please note that refunds are subject to our Terms and Conditions, which you agreed to upon using our services. BizAI.me reserves the right to update or modify this Refund Policy at any time.
If you have any further questions or concerns about our Refund Policy, please contact our support team.
